privacy policy

Last updated: January 2026

Welcome to Home Fix Pros (“Company,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website Home Fix Pros (the “Site”) or use our services.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Service request details
  • Payment information (processed securely by third-party providers

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring URLs

This information is used for analytics, security, and site improvement.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage home services
  • Connect you with local service professionals
  • Respond to inquiries and customer support requests
  • Process payments and transactions
  • Improve our website and services
  • Send service-related communications
  • Comply with legal obligations
  • Prevent fraud and misuse

3. Sharing of Information

We may share your information with:

  • Service professionals to fulfill your service request
  • Payment processors (e.g., Stripe, Square)
  • Analytics providers (e.g., Google Analytics)
  • Marketing platforms (e.g., Google Ads, Meta)
  • Legal authorities when required by law

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Track marketing performance

You can control cookies through your browser settings.

5. Phone Calls, Text Messages & Communications

By submitting your contact information, you consent to receive:

  • Phone calls
  • Text messages
  • Emails related to your service request.

Message and data rates may apply.
You may opt out at any time by contacting us or following unsubscribe instructions.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the Internet is 100% secure.

7. Third-Party Websites

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children.

9. Your Privacy Rights (U.S. Residents)

Depending on your state, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Opt out of certain data uses

To exercise your rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

If you have questions about this Privacy Policy, please contact us: